24 Oct

Does Company Culture Attract Employees? Maybe.


Ever since the internet explosion that happened in the ’90s, the term “company culture” has been thrown around as key to attracting and keeping the best employees. Thing is, while every company has a culture (intentionally or otherwise), not every culture is as appealing to workers as HR would have you believe. There’s some evidence, […]

20 Sep

Why Your Most Talented Employees Keep Leaving


Are you a great boss? Most managers and COOs would probably answer in the affirmative, at least to some degree. If you don’t know–or even if you think you DO know–here’s a suggestion: Ask your employees. Much has been written over the last few years about the “employee experience,” but relatively few of those on […]

14 Sep

4 Questions to Ask When Determining Goals


Most of us have heard–from childhood on–how important it is to set goals in our lives. What seems to be talked about less is setting the right goals for whatever it is you want to accomplish. Setting goals that are worth achieving is one of the hallmarks of a true leader. True leadership understands that […]

14 Aug

Financial Manager or Financial Leader?


Too many executives and government officials confuse financial management with financial leadership, but the two are not the same thing. Financial management is almost exclusively based in collecting data, producing reports, analyzing trends, and resolving more immediate financial issues. Financial leadership, on the other hand, is more about guiding your organization to long-term profitability and […]

22 Jun

How Retail Leaders Handle Customer Returns


Most any merchant would rather think about sales than a returns policy. True leaders, however, recognize that a well-designed, clearly stated ecommerce return policy can turn a random shopper into a lifelong customer. In a survey by comScore and UPS, 63% of American consumers scrutinize an online merchant’s return policy before Purchase. Nearly 50% claimed […]

01 May

Five Ways to Encourage Leadership in Children


Take a look at the significant leaders in history, and you’ll find that many of them started their leadership early. At age 10, John Quincy Adams had witnessed the Battle of Bunker Hill and accompanied his father on a diplomatic mission to France. Louis Braille invented a system of reading and writing for the blind […]